Virginia’s new 2025 tourism data shows visitors spent $98.2 million in Warren County. But a deeper look at where that money was spent reveals something even more important: our biggest tourism opportunity may not be attracting more visitors, but getting more economic value from the visitors already here.

The biggest mistake local tourism boards make may be confusing destination marketing with destination development. Attracting visitors matters—but what happens after they arrive can matter even more.

Destination websites aren't going away, but their role is changing. As AI reshapes how travelers discover and plan trips, tourism websites may evolve from digital visitor guides into the information infrastructure—and digital concierge—for an entire destination.